1) How Long does it take to process and ship my order?
All orders take between 2-3 days to process M-F excluding holidays. Depending on your shipping method, domestic orders can take between 2- 10 days. We use UPS for our shipping.

2) Who do I contact if I need to cancel an order to change my order?
Please contact us immediately via phone at 707-875-3777 or via e-mail at orders@candyandkites.com

3) What is your return/exchange policy?
If you are not happy, we are not happy. Please contact us with your concerns and we will work with you to make it right.

No returns will be accepted without an authorization from Candy & Kites.